Last updated: June 18, 2026

This privacy notice for Ameri-Care Professional Service, Inc. ("we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you visit our website at https://ameri-carepro.com or engage with us in other related ways, including sales, marketing, or events.

Questions or concerns? Reading this notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please discontinue use of our Services. If you still have questions, contact us at [email protected].

SUMMARY OF KEY POINTS

What personal information do we process? We process information you voluntarily provide (like names, email addresses, phone numbers, and zip codes) to deliver, facilitate, and improve our Services.

Do we process sensitive info? This public website is built exclusively to collect administrative and marketing lead inquiries. We do not collect or process sensitive clinical information or Protected Health Information (PHI) through unsecure website elements. All patient clinical records and formal physician orders are collected strictly through separate, secure, and encrypted HIPAA-compliant pathways.

How do we keep your information safe? We use organizational and technical security measures, though no electronic transmission over the open internet is 100% secure.

SMS Privacy: We do not sell your data. We do not share phone numbers or SMS consent with third parties.

TABLE OF CONTENTS

1. What Information Do We Collect?
2. How Do We Process Your Information?
3. When and With Whom Do We Share Your Information?
4. Cookies and Tracking Technologies
5. How Long Do We Keep Your Information?
6. How Do We Keep Your Information Safe?
7. Information From Minors
8. Your Privacy Rights
9. Controls for Do-Not-Track Features
10. United States Specific Rights
11. Updates To This Notice
12. Contact Us

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us
We collect personal information that you voluntarily provide when you express interest in our Services, utilize our digital intake button elements, or contact us directly. This includes standard contact identifiers: Names, phone numbers, email addresses, and delivery zip codes.

⚕️ HIPAA and Protected Health Information (PHI) Notice:
This public website privacy policy governs standard user interactions and digital marketing leads. Any medical records, clinical data, or Protected Health Information (PHI) submitted via our encrypted provider portals, secure web links, or physical channels are strictly protected under the Health Insurance Portability and Accountability Act (HIPAA) and are governed by Ameri-Care Professional Service, Inc.’s separate Notice of Privacy Practices (NPP), which is available upon request at our physical intake office.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your information for the following reasons:

- To provide, improve, and administer our Services.

- To communicate with you regarding inquiries, intake coordination, or feedback.
- To ensure security, fraud prevention, and strict legal compliance with state and federal home health regulations.

- Secure AI Assistant Routing: We utilize a secure, encrypted AI data proxy to process automated chat questions and log basic callback fields (Name, Contact Info, and ZIP code). In absolute compliance with the Florida Information Protection Act (FIPA, Fla. Stat. § 501.171), all digital chat data is tightly geofenced and securely routed, and any potential data security anomalies are subject to a strict 30-day individual notification window. No health conditions, clinical histories, or policy numbers are processed or saved via this automated channel.

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share your information in the following specific situations:
- Business Transfers: We may share or transfer your information in connection with any merger, sale of company assets, or acquisition of our business.
- SMS Privacy: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. This excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. COOKIES AND TRACKING TECHNOLOGIES

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. We use Google Analytics to track and analyze site usage. To opt out of Google Analytics, visit https://tools.google.com/dlpage/gaoptout.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain your personal marketing information only as long as necessary for the purposes set out in this notice (such as customer follow-ups, tax, or accounting requirements). General website analytics and marketing contact data are reviewed periodically and are typically removed after 90 days when no longer operationally required.

📜 Statutory Record Retention Overrides:
Any operational records, clinical inquiries, patient referrals, medical intake coordinates, or physician documentation submitted through our official networks are legally retained for a minimum of seven (7) years to remain in strict compliance with the Florida Agency for Health Care Administration (AHCA), Florida Administrative Codes, and Federal Medicare Conditions of Participation (CoPs) guidelines.

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

We have implemented reasonable technical and organizational security measures. However, no electronic transmission over the open internet can be guaranteed 100% secure. Transmission of personal marketing identifiers to and from our Services is at your own risk. Protected clinical infrastructure is kept separate under secure encryption frameworks.

7. DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly collect data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18. If we learn we have collected data from a minor, we will deactivate the account and delete the data immediately.

8. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on your location, you may have the right to access, correct, or delete your personal marketing data. You may withdraw your consent at any time by contacting us at [email protected].

9. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers include a Do-Not-Track ("DNT") feature. Because there is currently no industry-wide standard for recognizing DNT signals, we do not currently respond to them.

10. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

Residents of states like California, Colorado, Texas, and Virginia have specific rights regarding data access and deletion.

Categories of Information Collected (Past 12 Months):
- Identifiers (Name, Email, Phone, IP Address): YES
- Personal Info (CA Customer Records): YES
- Sensitive Clinical Information: NO (Processed entirely outside of public website vectors)

We have not sold or shared any personal marketing information with third parties for business or commercial purposes in the preceding 12 months.

11. DO WE MAKE UPDATES TO THIS NOTICE?

Yes. We will update this notice as necessary to stay compliant with relevant state, federal, and accreditation laws. The "Last Updated" date at the top indicates the latest revision.

12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may contact us at:

Ameri-Care Professional Service, Inc.
5791 NW 151st ST #B, Miami Lakes, FL 33014-2424
Phone: 305.826.8800
Fax: 305.557.6140
Email: [email protected]